Privacy Policy

Privacy Policy

1. Privacy at a Glance

The protection of your personal data is important to us. We handle your personal information confidentially and in accordance with applicable data protection laws and this Privacy Policy. This Privacy Policy explains what data we collect on our website and how we use it.

2. Data Controller

The party responsible for data processing on this website is:

Roberth Onola

Website: roberthonola.com

E-mail: support@roberthonola.com

3. Collection and Storage of Personal Data

When you visit our website, certain information is automatically collected by our systems, including:

  • IP address
  • Browser type and version
  • Operating system
  • Time of server request
  • Referrer URL

This data is collected to ensure smooth operation of the website and to improve the security of our systems.

4. Data Processing for Orders

When you place an order, we collect personal data necessary to process it, such as:

  • First and last name
  • Delivery address
  • Billing address
  • Email address
  • Phone number
  • Payment information

This data is used exclusively to process your order and provide customer support.

5. Payment Service Providers

For payment processing, we work with trusted external payment providers. Depending on your chosen payment method, your data may be shared with:

  • Credit card processors
  • PayPal
  • Apple Pay
  • Shop Pay
  • Other payment service providers

This data is transmitted solely to complete your transaction.

6. Shipping Service Providers

To deliver your order, we share necessary information with our shipping partners, including:

  • Name
  • Delivery address
  • Phone number or email address, where applicable

This data is used exclusively for delivery purposes.

7. Cookies

Our website uses cookies — small text files stored on your device that help us improve site functionality, performance, and security. You can configure your browser to notify you when cookies are set, or to block them entirely.

8. Analytics and Marketing Tools

We may use analytics and marketing tools to improve our website and offerings. These help us understand:

  • how visitors interact with our site
  • which pages are most popular
  • how we can enhance the shopping experience

Data collected through these tools is processed anonymously or pseudonymously whenever possible.

9. Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes described above, or as required by applicable law.

10. Your Rights

Under applicable data protection laws, you have the right to:

  • request access to your stored data
  • request correction of inaccurate data
  • request deletion of your data
  • request restriction of processing
  • request data portability
  • object to the processing of your data

To exercise any of these rights, please contact us at any time.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Roberth Onola

Website: roberthonola.com

E-mail: support@roberthonola.com